Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

What are my mail server names?

Email & Webmail | Updated 2026 When setting up email in Outlook, Thunderbird, your phone,...

Unable to log into Webmail

Email & Webmail | Updated 2026 If you cannot log into webmail at...

Outlook: Error 0x800C013B When You Attempt to Send a Message

Email | Updated 2026 Quick Answer Error 0x800C013B is an HTTP mail error that occurs when...

Outlook: Error Message: 0x800CCC0B

Email | Updated 2026 Quick Answer This error typically means Outlook lost its connection...

SPF: Sender Policy Framework

Email and Webmail | Updated March 2026 SPF (Sender Policy Framework) is a DNS record that...



Save 30% on web hosting - Use coupon code Hosting30