Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

When I log into webmail I receive a 404 error

Email & Webmail | Updated 2026 If you receive a 404 error when trying to access webmail,...

What port does POP3 run on?

Email | Updated 2026 Quick Answer POP3 uses port 110 (unencrypted) or port 995 (SSL/TLS)....

Outlook: A Filtering Error Has Occurred -199

Email | Updated 2026 Quick Answer Error -199 is a message rule or filtering issue within...

How to Set Up Email in Microsoft Outlook

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email in Microsoft...

Outlook: Error Message: The Message Cannot Be Sent

Email | Updated 2026 Quick Answer This sending error typically means SMTP authentication...



Save 30% on web hosting - Use coupon code Hosting30