Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

When I log into webmail I receive a 404 error

Email & Webmail | Updated 2026 If you receive a 404 error when trying to access webmail,...

Are the master mail account and system account password the same?

Email & Webmail | Updated 2026 Yes, on Ultra Web Hosting your cPanel account password and...

How to Set Up Email on Android

Email & Webmail | Updated March 2026 Setting up your Ultra Web Hosting email on an...

Outlook: The Message Could Not Be Sent - An Error Has Occurred

Email | Updated 2026 Quick Answer This generic send error usually means your outgoing...

Receiving reported error (0x80042108)

Email & Webmail | Updated March 2026 The Outlook error 0x80042108 means "Outlook is...



Save 30% on web hosting - Use coupon code Hosting30