Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

Emails Bouncing Back

Email & Webmail | Updated March 2026 When an email bounces, you receive a delivery...

POP3 vs IMAP - Choosing the Right Email Protocol

Email & Webmail | Updated March 2026 POP3 (Post Office Protocol version 3) is one of two...

Is there a way to log directly into one webmail application?

Email & Webmail | Updated 2026 Yes, you can log directly into a specific webmail...

How can I create email aliases?

Email & Webmail | Updated 2026 Email aliases let you create additional email addresses...

Common Outlook Email Errors

Email & Webmail | Updated March 2026 Microsoft Outlook gives specific error codes when...



Save 30% on web hosting - Use coupon code Hosting30