Why can I not send email?

Article Updated

This article has been consolidated

Sending issues are covered in our Email Troubleshooting Guide.

Short answer: Check SMTP settings (port 465, SSL, authentication required), verify your password, and make sure your IP is not blocked. Try sending from Webmail first to isolate the issue.

View Email Troubleshooting Guide
  • 483 Users Found This Useful

Was this answer helpful?

Related Articles

Server does not support TSL Connections

Email & Webmail | Updated March 2026 The "Server does not support TLS connections" error...

Outlook: Error 0x800C013B When You Attempt to Send a Message

Email | Updated 2026 Quick Answer Error 0x800C013B is an HTTP mail error that occurs when...

Outlook: The connection to the server has failed - Error: 10061

Email | Updated 2026 Quick Answer Error 10061 means the connection was actively refused....

cPanel and Outlook Phone App Results in Unable to Log In - Secure Connection Unavailable

Email & Webmail | Updated March 2026 If the Outlook mobile app (iOS or Android) cannot...

Why can I not connect to the mail server?

Email & Webmail | Updated 2026 If your email client cannot connect to the mail server,...



Save 30% on web hosting - Use coupon code Hosting30