Server does not support TSL Connections

I received an error message when checking my email "Server does not support TSL Connections." what does this mean?

This error will occur when a new security certificate has been installed on the server and you have the old security certificate still setup in your email client.
This can happen from time to time while we stay on top of security.

To correct this you will just need to remove the old security certificate from your email client then install the new one.

As an alternative you may disable it in your email client.


  • 155 Users Found This Useful

Was this answer helpful?

Related Articles

Domain has exceeded the max defers and failures per hour

This is a feature on the server to help reduce account SPAM. When you receive this error it is a...

Importing and Exporting Email in Horde

Exporting Your Emails from Horde In the navigation menu at left click on your general...

Why can I not send email?

It is possible your internet service provider may be blocking you from sending email outside of...

How to use Gmail for email with a hosting account with us

cPanel MX records Introduction To update your MX records with this Domain Name System (DNS)...

How can I create email aliases?

An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...