The connection to the server has failed.
First make sure you are using the proper format:
mail.yourdomain.com
If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.
If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:
"telnet mail.yourdomain.com 110"
If you are unable to connect your computer is having problems or your ISP.
Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.
- 944 Users Found This Useful
Related Articles
What URL should my users go to to get their webmail - I don't want them to log in to the control panel just to get their email
Use ... webmail.yourdomain.com
Outlook: Error Message: A Connection Failure Has Occurred (Error -23012)
When you try to send and receive messages by using Outlook Express, you are able to send...
I am getting an access denied logging into webmail
For webmail, make sure you are using the proper account name when logging in. For webmail it is...
Importing and Exporting Email in Horde
Exporting Your Emails from Horde In the navigation menu at left click on your general...
550 Access denied - Invalid HELO name
The error message "550 Access denied - Invalid HELO name" means that the server you are trying to...
