LiveChat
Support
Blog
Affiliates
The connection to the server has failed.
First make sure you are using the proper format:
mail.yourdomain.com
If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.
If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:
"telnet mail.yourdomain.com 110"
If you are unable to connect your computer is having problems or your ISP.
Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.
- 944 Users Found This Useful
Related Articles
What is my master mail account?
When your account is created, a master mail account is set-up by default. This account is...
What is email forwarding?
Email forwarding will automatically redirect any mail sent to an email address on your domain...
How do I make Outlook leave a copy of my messages on the server?
With Microsoft Outlook, it's possible to leave a copy of each message on the mail server after...
Why can I not connect to the mail server?
There are several reasons why you may not be able to connect to the POP3 server, and thus, not be...
How can I create email aliases?
An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For...
