Outlook: Error 0x800CCC0D/E

The connection to the server has failed.

First make sure you are using the proper format:
mail.yourdomain.com

If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.

If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:

"telnet mail.yourdomain.com 110"

If you are unable to connect your computer is having problems or your ISP.

Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.

  • 944 Users Found This Useful

Was this answer helpful?

Related Articles

550 Access denied - Invalid HELO name

The error message "550 Access denied - Invalid HELO name" means that the server you are trying to...

Server Error 0x800CCC90, Error Number 0x900CCC92

There are many reasons for the above error. Make sure you are using username@yourdomain.com...

550-not permitted to relay through this server

The error message "550-not permitted to relay through this server" means that the server you...

Greatly Reduce SPAM

This knowledge base article is filled with great tips on setting up your account to reduce 99.9%...

Outlook: Error 0x800C013C When You Receive E-mail Messages

When you try to receive e-mail messages in Outlook Express, you may receive the following error...