LiveChat
Support
Blog
Affiliates
The connection to the server has failed.
First make sure you are using the proper format:
mail.yourdomain.com
If this is a new domain the domain may not have propagated to your ISP yet. This can take up to 72 hours.
If the format is proper and are on a Windows computer open a command prompt by going to start, run, cmd and type:
"telnet mail.yourdomain.com 110"
If you are unable to connect your computer is having problems or your ISP.
Restart your computer and try again. If it fails your ISP may be having routing or DNS issues at this time.
- 944 Users Found This Useful
Related Articles
Outlook: Error Message: An Unknown Error Has Occurred
When you attempt to send a message in Outlook Express, you may receive the following error...
Outlook: When Opening Outlook Express Macintosh Edition: An Error Occurred While
When you start Outlook Express for Macintosh, you may receive the following error message: An...
Does email on the server count towards my allotted space?
Yes. Any e-mail you have stored on the server counts as storage for your account. This is one...
What is my master mail account?
When your account is created, a master mail account is set-up by default. This account is...
Unable to log into Webmail
The format may need to be account name+domain.com instead of name@domain.com If this does not...
