An error has occurred

An error has occurred
When you attempt to send and receive messages, the operation is unsuccessful, and you may receive the following error message:

Error: A message in your Outbox could not be sent, the account which created it cannot be found
Explanation: an error has occurred
Error: -17199

CAUSE
This error may occur if there are messages in the Outbox that cannot be delivered because of an addressing issue.

RESOLUTION
To resolve this issue, delete or remove messages that cannot be sent from the Outbox and then attempt to send and receive messages again.
  • 536 Users Found This Useful

Was this answer helpful?

Related Articles

What is my master mail account?

When your account is created, a master mail account is set-up by default. This account is...

How do I change the mx records?

Simply go into your control panel with Ultra, click Zone Editor, then click "Manage". The MX...

Receiving reported error (0x80042108)

This error can occur for many reasons. We have found it is most common when your inbox needs to...

550-not permitted to relay through this server

The error message "550-not permitted to relay through this server" means that the server you...

IP Address Has Changed! Error When Using Webmail

The error IP Address Has Changed can occur in cPanel and its webmail if your IP addresses changes...