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Updated My Website But Still Seeing Old Pages
If you have uploaded changes to your website but still see the old version when you visit the page, the most likely cause is browser caching. Your browser stores copies of pages locally to load them faster, and it may be showing you the cached version instead of the updated one.
Clear Your Browser Cache
- Hard refresh: Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac) to force the browser to reload the page from the server
- Private window: Open the page in a private or incognito window, which does not use cached files
- Full cache clear: Go to your browser settings and clear cached images and files
Other Causes
- Cloudflare or CDN caching: If you use Cloudflare or another CDN, the cached version on their servers may be stale. Log into Cloudflare and purge the cache, or wait for it to expire.
- WordPress caching plugin: If you run a caching plugin like WP Super Cache or W3 Total Cache, clear the plugin cache from your WordPress dashboard.
- Server-side caching: Our Nginx reverse proxy may cache certain pages. If clearing your browser and CDN cache does not work, contact support and we can flush the server cache.
- DNS caching: If you recently changed servers, your computer may be caching old DNS records. Flush your DNS cache (Windows:
ipconfig /flushdns, Mac:sudo dscacheutil -flushcache). - Wrong file uploaded: Double-check in cPanel File Manager that the correct file was uploaded to the right location and that the filename matches exactly.
